Privacy Policy

Welcome to Ever Camp, your trusted partner for outdoor adventures. At ukcampingstores.com, we’re committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website and make purchases.

1. Information We Collect

To provide you with the best camping gear shopping experience, we collect the following types of information:

• Personal Identification Information: Name, email address, phone number, shipping address
• Payment Information: Credit/debit card details (processed securely through our payment partners), PayPal account information
• Order Details: Products purchased, order history, preferences for camping equipment
• Technical Data: IP address, browser type, device information, browsing behaviour on our site
• Communication Data: Customer service inquiries, feedback about our camping products

2. How We Use Your Information

We use your data to enhance your outdoor gear shopping experience:

• Process orders for tents, camping equipment, and accessories
• Provide worldwide delivery (excluding some remote areas in Asia)
• Offer personalised recommendations based on your camping interests
• Improve our product range and customer service
• Send order confirmations and shipping updates
• Prevent fraud and ensure transaction security
• Comply with legal obligations

3. Data Sharing and Disclosure

We value your trust and only share your information when necessary:

• Payment Processors: Secure payment partners for transaction processing
• Shipping Carriers: Delivery services to get your camping gear to you
• Legal Requirements: When required by law or to protect our rights
• Service Providers: Companies that help us operate our website and business

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

We take data security as seriously as we take the quality of our camping gear:

• Industry-standard SSL encryption for all data transmissions
• Secure servers with regular security audits
• Payment details are never stored on our servers
• Regular security compliance checks
• International data protection standards compliance

Your data is primarily stored within the UK and European Economic Area, with appropriate safeguards for international transfers when necessary for order delivery.

5. Your Rights

As an Ever Camp customer, you have the right to:

• Access your personal information we hold
• Correct inaccurate data
• Request deletion of your personal data
• Object to processing of your data
• Data portability
• Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

6. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience:

• Essential Cookies: Required for site functionality and order processing
• Analytical Cookies: Help us understand how customers use our site
• Preference Cookies: Remember your camping gear preferences
• Marketing Cookies: Show relevant camping product recommendations

You can control cookie settings through your browser. However, disabling essential cookies may affect your ability to make purchases.

7. International Data Transfers

As we serve customers worldwide (excluding some remote areas), your data may be transferred internationally for order processing and delivery. We ensure all transfers comply with data protection laws and maintain the same level of security.

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect data from children. Our products are designed for outdoor enthusiasts and family camping adventures supervised by adults.

9. Changes to This Policy

We may update this policy to reflect changes in our practices or legal requirements. Significant changes will be notified through our website or email.

10. Contact Us

Thank you for trusting Ever Camp with your outdoor gear needs. We’re committed to protecting your privacy as you prepare for your next adventure.